Terms of Service

Last Updated: October 4, 2026

Welcome to Simply Special. These Terms of Service (“Terms”) govern your use of the Simply Special website and online store operated by Simply Special LLC (“Simply Special,” “we,” “us,” or “our”).

By accessing or using our Store, placing an order, creating a customer account, or subscribing to communications, you agree to these Terms. If you do not agree with these Terms, please do not use our Store.

1. Eligibility

You may use our Store only if you are legally permitted to do so under applicable laws.

If you create an account or place an order, you are responsible for providing accurate information and complying with these Terms.

2. Customer Accounts

Our Store allows customers to create accounts.

When creating an account, you agree to provide accurate and current information and to keep your account information up to date.

You are responsible for maintaining the security of your account credentials and for activity conducted through your account.

You should notify us if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate an account if we reasonably believe it is being used fraudulently, unlawfully, abusively, or in violation of these Terms.

3. Products

We make reasonable efforts to display product descriptions, images, colors, sizes, and other information accurately.

However, colors and appearance may vary depending on your device or screen.

Product availability is not guaranteed. We reserve the right to limit quantities or discontinue products at any time.

4. Prices

All prices are displayed in U.S. dollars unless otherwise stated.

Prices may change at any time without notice.

Applicable taxes, shipping charges, and other fees may be added during checkout.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

We reserve the right to accept, reject, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraud, or other legitimate fulfillment issues.

If we cancel an order after payment has been processed, we will issue an appropriate refund.

You are responsible for providing accurate billing, shipping, and contact information.

6. Payments

Payments are processed through payment methods made available through our Store.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We may use third-party payment processors to securely process transactions.

7. Shipping

Orders are generally processed within 1–3 business days after payment confirmation.

Shipping options, estimated delivery times, and shipping charges are presented during checkout when available.

Orders are shipped using USPS.

Once an order has been handed to the shipping carrier, delivery times may be affected by circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address.

For additional information, please review our Shipping Policy.

8. Returns and Refunds

Returns and refunds are subject to our Refund and Returns Policy.

Eligible returns must generally be requested within 30 days of delivery. Items must be unworn, unwashed, and in their original condition.

Customers are responsible for return shipping costs for eligible customer-preference returns, including wrong-size returns.

Please review our Refund and Returns Policy before making a purchase.

9. Promotions and Discounts

We may offer promotions, discounts, or special offers from time to time.

Unless otherwise stated, promotions may not be combined and may be subject to additional terms.

We reserve the right to modify or cancel a promotion at any time, subject to applicable law.

10. Intellectual Property

All content on our Store, including logos, names, graphics, photographs, designs, product images, text, and other materials, is owned by or licensed to Simply Special LLC unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or commercially use our content without our prior written permission.

The Simply Special name, branding, logos, and original designs may not be used without authorization.

11. Prohibited Activities

You agree not to:

• Use the Store for unlawful purposes.

• Attempt to gain unauthorized access to our Store or systems.

• Interfere with the operation or security of the Store.

• Submit fraudulent orders or payment information.

• Impersonate another person or entity.

• Abuse promotions, discounts, or other Store features.

• Copy or misuse our intellectual property.

• Upload or transmit malicious code.

• Use the Store in a way that violates applicable laws.

12. Third-Party Services

Our Store may use third-party services, applications, payment processors, shipping providers, and other services.

Third-party services may have their own terms and privacy policies.

We are not responsible for services or websites that we do not control.

13. Disclaimer

Our Store and its content are provided on an “as available” basis to the extent permitted by law.

We do not guarantee that the Store will always be available, uninterrupted, error-free, or completely secure.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Simply Special LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Store or purchase of products.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Simply Special LLC and its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the Store, violation of these Terms, or violation of another person’s rights.

16. Termination

We may suspend or terminate your access to the Store or your customer account if we reasonably believe you have violated these Terms, applicable law, or our policies.

You may stop using the Store or request that your account be closed at any time, subject to any applicable legal or transactional requirements.

17. Privacy

Your use of our Store is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using our Store, you acknowledge that you have had the opportunity to review our Privacy Policy.

18. Marketing Communications and Subscriptions

Customers may voluntarily subscribe to receive marketing communications from Simply Special LLC, including product announcements, new releases, promotions, exclusive offers, and other brand updates.

Subscription is optional and is not required to make a purchase.

By subscribing, you agree to receive the type of marketing communications you requested, subject to applicable consent requirements.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications or by contacting simplyspecial100@gmail.com.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional messages, including order confirmations, shipping updates, account notifications, and customer-service communications.

We may retain limited subscription and unsubscribe information to honor your preferences and comply with applicable legal requirements.

19. Order Cancellations

Customers may request cancellation before their order has entered processing.

Once an order has entered processing or has been shipped, cancellation may no longer be available under our standard cancellation policy.

If an order has already been processed, customers may be eligible to request a return under our Refund and Returns Policy.

Nothing in this section limits cancellation, refund, or other rights required by applicable law, including rights relating to shipping delays.

20. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.

21. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Changes become effective when posted unless otherwise stated. Where required by applicable law, we will provide additional notice or obtain consent.

22. Contact Us

If you have questions about these Terms, please contact:

Simply Special LLC
Florida, USA
Email: simplyspecial100@gmail.com